Service Values:

At "American Rooters 4 Less", we pride ourselves on honesty, integrity and quality work passed on through generations. For over 30 years, we have had the privilege to serve our customers throughout the Inland Empire and ensure that their plumbing needs are met with cleanliness and professionalism. Our technicians work hard to deliver the highest level of customer service. Customer satisfaction is our #1 priority.

Our Commitment:

When our plumbing technician arrives, you will find them to be neighborly and accommodating. We understand that in the midst of a plumbing emergency, you need a fast reliable solution. We promise to provide a prompt response, a thorough assessment, and resolution.

Fundamental Code of Ethics:

American Rooters 4 Less is proud to serve our community. Our fundamental code of ethics are at the core of everything we do.

Respect:

• Treating others as we would like to be treated

• Responding in a timely fashion

• Listening and understanding our client’s needs

• Speaking calmly and respectfully

Honesty:

• We are committed to being fair and transparent to both our internal and external clients.

Integrity:

• Operating in a responsible manner

• Communicating openly and with a purpose

• Keeping all parties involved adequately informed

• Making agreements we are able and intend to keep

• Asking clarifying questions if we disagree or do not understand what is being communicated to us

Customer Focus:

• Continuously striving to maximize internal and external customer loyalty

• Working diligently to understand and appreciate the customers’ needs in every situation

Enjoying the Process:

• Looking for opportunities to make tasks fun and spread happiness